Terms of sale

On this page you can find all the information to use our site and buy in total security.

Goccia.Clothing is owned by:  Goccia srl, located in Via Tiburtina km 20,5, 00012 Guidonia (Roma) Italia. P.Iva: IT04273501009 / REA: RM-747541.

The following terms of sale regulate remote purchases of goods offered on the Goccia.Clothing website. The customer with the submission of their order on the website accepts the following conditions and declares to have read them.

1) Deliveries

Goccia.Clothing uses the best companies in the industry to ensure that the order is delivered on time.

Delivery times are approximate and vary depending on your address (islands and remote areas), availability of items and the day on which the order is placed. All orders received after 12.00am on Friday will be shipped the following Monday.

Any delays or missed deliveries by the courier are not directly attributable to Goccia srl.

The shipment is traceable online in real time and is done after receipt of payment (except in case you choise to pay with countersign).

We do not ship to mail boxes but only to physical addresses.

Shipping costs, where provided, must be added to the price of the product and can be viewed during checkout:

  • Standard delivery: 
  • Express delivery: 

2) Prices

The prices of the exhibited products are I.V.A. included and can be changed at any time.

Furthermore, during checkout, before payment, the total cost of the order can be summarized which can be modified or totally canceled.

3) Responsabilities

Goccia srl is not responsible for any damage or loss, direct and / or indirect, arising from the sale of the items offered in the published catalog, nor for delayed and / or non-delivery of the product, or for any other fact not directly attributable to our society.

Goccia srl assumes no responsibility for loss of items after delivery, or for damages due to the use of clothing, footwear and accessories.

4) Payments

Payment of the order can be made in the following ways:

Paypal – 100% safe and fast

Credit card - secure payment on the paypal circuit

 

5) Returns

Under the Legislative Decree no. 206/2005, the customer has the right to withdraw within 100 days of receiving the order.

The returned product must be intact, undamaged, unused or washed, with the original label and box.

To request the return, send an e-mail to the customer service staff@goccia.clothing that will forward the instructions for the return.

Goccia srl reserves the right to examine requests for free returns from a customer who in the past has already taken advantage of this promotion several times; in this case the right of withdrawal is in any case guaranteed with the return shipping charged to the consumer.

The refund (in case of a refund) will be issued within 14 days of receipt of the return.

6) Products availability 

Goccia.Clothing reserves the right to accept or not the orders that will be made and in any case until the goods have been used up. In case of non-acceptance of the order (for example: article not available), following an informative email, we will propose the re-credit of any amounts paid or the choice of an alternative product.

7) Technical informations

The technical information included in the product data sheets are derived from the information provided by the manufacturer.

Goccia.Clothing therefore, reserves the right to modify / adapt, where it deems it appropriate for descriptive purposes, the technical information of the products in the catalog.

8) Sensitive data

Your credit card details are managed by the Paypal service. In no way will the company Goccia srl and those who work there will be aware of this information. If you choose Paypal as a payment method, carefully read the terms of service on the reference site.

9) Privacy

The privacy policy is available at this link.

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These Conditions of Sale may be modified by Goccia srl.

These Sales Conditions are governed by Italian law.

For all civil disputes relating to the conclusion of distance contracts, the court of the place of residence or domicile of the consumer is competent.